Privacy Policy
This notice describes the Privacy Policy that applies to all information collected or submitted when you use the Timebox application, website, or any of our related services (collectively, the "Service"). The Service is operated by Bloom Processing LLC ("Timebox," "we," "us," "our").
We understand your concerns about privacy. We want you to understand what types of information we collect and what may happen to that information when you use the Service.
User Accounts and Collection of Information
You are not required to create a user account or provide any personal information in order to visit our website. To access paid features, you will need to provide a valid email address. During onboarding, you may provide preferences through our quiz — such as interests, learning style, and daily goals — to personalize your experience.
If you choose to make a purchase, your billing details are collected and processed by our third-party payment processor. We do not store your card numbers. We also collect information if you contact us for support or otherwise communicate with us.
Automatic Collection of Information
In addition to the information you provide, we collect information about your use of the Service, including your browser type, device type, time zone, language, and other technical information related to how you access the Service. We also collect information about your activity within the Service so that we can provide and improve our services.
Cookies and Analytics
We may collect information using cookies or other technologies when you access our website or use the Service. You may decline our cookies if your browser permits, although in that case you may not be able to use certain features. Cookies and other technologies make the Service easier to use and help us customize and personalize the experience based on your interests and activities.
Use of Information
We use your personal information to respond to your requests and perform our contract with you. This includes providing customer support, processing transactions, personalizing your learning experience, and communicating with you about the Service.
Sharing of Information
We may work with trusted third parties to facilitate one or more aspects of the services we provide to you. For example, we use a third-party payment processor to handle payments. We may also work with third parties who assist us in delivering advertisements. These parties are subject to confidentiality agreements and other restrictions that prohibit their use of the information we provide for any purpose other than what is described above.
In the event that we or certain of our assets are acquired, user information may be included among the transferred assets. We will release personal information if required by law or in the good-faith belief that such action is necessary.
Keeping Information
We will keep your information only for as long as we need it to provide you services, manage our business, or as required by law or contract.
Right to Erasure
You have the right to delete your account and erase your information. Upon deleting your account, all your information will be removed from our production systems. An encrypted copy may remain on our backup archives for up to 120 days.
To delete your account, email us at support@timebox.tv.
Child Protection
We do not offer services to, or target, persons under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will purge that information from our database and cancel the corresponding account. Timebox does not contain any hazardous, violent, or age-restricted content.
Amendments to Policy
This Privacy Policy may change from time to time. We may amend this Privacy Policy at any time by posting the amended terms on our website. All amended terms shall automatically be effective thirty (30) days after they are initially posted. If we make any material changes that affect user information already stored in our database, we will post a prominent notice on our website.
Contact
If you have questions or concerns regarding this Privacy Policy, contact us at support@timebox.tv.
Bloom Processing LLC
30N Gould St Ste R, Sheridan WY 82801, USA